Effective Date: 07/24/2025
Last Updated: 07/24/2025
Skyy Aesthetics PLLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Skyy Aesthetics PLLC mobile application and related services.
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not access or use the App.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
When you create an account or use features in the app, we may collect:
- Name
- Email address
- Phone number
- Profile photo (if uploaded)
- Demographic information (e.g., age, gender, location)
- Appointment and consultation history
b. Health and Wellness Data
If you track your treatment progress or engage with AI-powered visualization, we may collect:
- Uploaded photos for simulation purposes
- Treatment preferences and outcomes
- Notes related to consultations or procedures
c. Payment Information
We collect transaction details such as:
- Payment method
- Billing history
- Logs of financial transactions
Note: Payment processing may be handled by third-party services; we do not store full credit/debit card details.
d. Device and Usage Data
We may automatically collect:
- Device type and model
- Operating system
- App usage data
- Crash logs and performance metrics
- IP address
e. Communication Data
- Emails or messages sent through the app
- Responses to feedback forms or support requests
- Notification preferences
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Schedule and manage appointments
- Deliver AI-based visualizations
- Provide personalized recommendations
- Send reminders, updates, and promotions
- Track treatment progress
- Process payments and provide receipts
- Improve app functionality and performance
- Respond to support and feedback requests
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data in the following circumstances:
- With Service Providers (e.g., cloud storage, email services, AI or payment platforms) to perform essential functions.
- With Medical Staff for the purpose of delivering care and guidance.
- With Your Consent, when explicitly authorized by you.
- To Comply With Laws, regulations, or legal requests from authorities.
- In the Event of a Business Transfer, such as a merger or acquisition.
4. Data Security
We implement technical and organizational safeguards to protect your data, including:
- Secure servers and encryption
- Role-based access controls
- Regular security audits
- However, no system is 100% secure. Use the app responsibly and contact us if you suspect unauthorized activity.
5. Your Rights & Choices
Depending on your location, you may have rights to:
- Access or correct your personal data
- Delete your account or request data erasure
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, contact us at: contact@skyypllc.com
6. Third-Party Services
The app may link to third-party services (e.g., for payments or external educational content). We are not responsible for the privacy practices of those services.
7. Children’s Privacy
The Skyy Aesthetics PLLC app is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date at the top. Continued use of the app after changes indicates your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Skyy Aesthetics PLLC
Email: contact@skyypllc.com
Phone: (312) 219-3135
Address: 151 E. Decatur Street, Suite 202, Decatur, IL 62521
